Has your bank said no?

If you have approached your bank and have not been able to get what you want, then contact us for a friendly chat. No with your bank or lender doesn't always mean no with every bank and lender. 

Given our expertise, we maybe able to go back to your bank and solve the problem. Otherwise, depending on the situation, we can tap into our pool of lenders and banks to meet your home loan needs.

We will not place our interests ahead of yours and change you unnecessarily. However, if we have exhausted all attempts, then we do have other options available to us. 

What we can offer

  • Free Home Loan advice in New Zealand.
  • One completed home loan application with Mortgage Field gives you access to banks and lenders such as ASB, ANZ, BNZ, Westpac, SBS Bank, The Co-Operative Bank and many more.

There are many ways you can apply with Mortgage Field

  • Request for our online Home Loan Application by email.
  • Contact Us by phone, email or through our website to arrange a meeting

Why a bank says no to a home loan?

It can be quite disheartening to hear that one word 'no' after putting so much effort into trying to secure a home loan. The reality is, not every bank in New Zealand will be willing to give you that golden ticket that puts you on the first step of the property ladder. At least not right away. 

So why do banks sometimes say no? 

There is no single reason why some banks say no and others say yes. However, there are some common reasons, such as: 

  • Lacking documentation
  • Not enough income 
  • Self-employment (in some cases) 
  • Poor credit history
  • A low deposit

Lacking Documentation

If the reason your home loan has been denied is due to a lack of documentation, then talk to your bank. Find out what else they need, and whether you can try again. A Southland mortgage broker can help with this process. 

Not Enough Income

A significant part of the home loan approval process is making sure you earn enough money to pay your mortgage and everyday living expenses. This is measured with a debt to income ratio. If your debt to income ratio exceeds 40%, then your bank may decline your home loan application. If this happens, you may like to look at more affordable properties, ways to increase your income, and pay down your short-term debt. 


Being self-employed doesn't mean you can't get a home loan. However, in some cases, such as if you work as a contractor or part-time, it can be challenging to prove your income. All lenders need to know that you can meet your mortgage obligations. Talk to a mortgage broker about the next step. 

Poor Credit History

Poor credit history can play a significant part in whether or not your home loan application is successful. Your bank will look at all of your financial history, such as hire purchases, personal loan applications, and credit cards. Any late or missed payments will be taken into account. 

However, if poor credit history has meant that your bank and others say no, then there may be other options. Talk to a mortgage broker about non-bank lenders, as they may lend with higher interest rates. 

A Low Deposit

A low deposit may be something your bank takes into consideration when they decide whether or not to approve your home loan application. Fortunately, many banks offer low deposit lending. You can also talk to your mortgage broker about other ways you can improve your deposit.